Legal
Refunds
When a purchase can be refunded and how to ask.
This page is a placeholder. The full text is being written and will be published here before Dramagoose opens for purchases. Nothing below is the final wording.
What it will cover
- 01
When refunds are given
The situations where an unlock is refunded.
- 02
When they are not
The limits that apply to digital content that is available as soon as you pay.
- 03
How to ask
Who to contact, what to include, and how long a decision takes.
- 04
Chargebacks
What happens to access and to your account if a payment is disputed with your bank.
Questions in the meantime
Write to support@dramagoose.com and a person will answer.